Get a Quick Start on Drupal 9 Integration with Third-Party Systems

5 minutes

You’ve built a killer website for your company or service. But you need to connect it to your other business systems and processes. For example, the company payroll system needs a way to track employee time so that payroll can run smoothly every month. The information system that manages suppliers needs a way to track when suppliers provide materials so that they can be paid on time. And the travel booking site needs a way to book travel reservations so that customers don’t have to call multiple different hotel operators when they want to check the availability of rooms on different dates. In short: companies today are more connected than ever before. Not just through social media networks and e-commerce sites, but through business systems and processes like accounting, customer relationship management (CRM) software, human resources software, enterprise resource planning (ERP), and much more. The right integration with third-party systems not only helps bring all these businesses together under one user account on your website; it also makes it easier for users of those businesses to add information from their other systems into your website for automated data entry or advanced analysis.

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Drupal 9 and Connecting to Third-Party Systems

Drupal 9 is the last major version to be released. It includes a lot of changes and new features that improve your website experience. But it’s also a great time to look at how you can connect your Drupal site to your other systems. In this new version of Drupal, many of the technologies for third-party integration have been improved. For example, you can now use Drupal’s built-in OAuth2 authentication to allow users of your third-party systems to log in and access their data. Drupal 9 also includes a comprehensive guide to integrating with third-party systems. You can find the guide in the Getting Started section of the Drupal documentation. The guide walks you through the different steps of connecting to a third-party system and provides links to resources for each step. You can also find one-click integrations for many third-party systems so that you can skip some of the more manual steps.

The Importance of Integration

In an ideal world, building a website would be enough to drive business success. Consumers would find your products and services attractive, and they would choose your brand. They would return to buy more, and referrals would come in, too. But in today’s world, digital-era businesses have to have a strong digital strategy as well. This strategy includes a business strategy that goes beyond just marketing to boost sales by creating digital experiences that meet consumer expectations. Integrating your website with third-party systems can help you create these experiences. For example, if you sell products online, you want to let your customers track their orders easily. You also want to let them see when the products are delivered so that they don’t have to wait for them. You might also want to let your customers view their orders' history so they know when to expect their next delivery. These are just a few of the things that third-party integration can help you achieve. When you decide to integrate your website with third-party systems, you can expect to see a boost in customer engagement and loyalty, lower customer support costs, and more timely data entry and data analysis.

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Integrate with a Payments API

Integrating a payments API with Drupal 9 is possible and a great way to increase the convenience of your online store. There are many payment solutions available, such as PayPal, Stripe, Authorize.Net, Amazon Pay, etc. Each option provides its own set of features and advantages, so it is important to research which one is best suited for your store. PayPal and Stripe are two of the most popular payment solutions, as they offer features such as secure payments, tokenized payments, recurring payments, fraud protection, invoicing, and payments via mobile devices. Braintree is also a great option as they offer a wide selection of payment methods, including internet transfers, e-transfers, payment cards, installment payments, and mobile payments.

Integrate with an Accounting API

You have an accounting system that connects to your website to record sales, purchases, expenses, and other financial items. But your website currently only records expenses via the booking system. Another way to solve this problem is to create a custom accounting API. Once you do this, you can use a custom accounting API on your third-party system. You can then record expenses on your third-party system using that same API.

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Integrate with CRM Software

You have automated customer relationship management (CRM) software that connects to your website for customer data. Your website currently only stores customer data for some CRM software. Another way to solve this problem is to create a custom CRM API. Once you do this, you can integrate your third-party system with your custom CRM API. You can then use the customer information you collect for your third-party system from your custom CRM API.

Use a Notification Service or API

You have a notification service that connects to your website for email notifications. Your website currently only allows you to send email notifications to subscribers only. Another way to solve this problem is to create a custom notification API. Once you do this, you can use your custom notification API on your third-party system. You can then send notifications to your third-PARTY system via your custom notification API.


In a world where business success relies on digital strategies, integration with third-party systems is more important than ever. And Drupal 9 makes it easier than ever to connect with third-party systems. Drupal 9 and the latest 10 versions have built-in features for authentication with third-party systems, a comprehensive guide for connecting to third-party systems, and one-click integrations with many third-party systems. With so many new opportunities for digital-era businesses to connect their websites to third-party systems, it’s time to start building. Reach out to our customer service manager to explain main your problems and we build an individual solution for your website

Anton Holovin
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